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Everything you need to know before you fly, from what to wear to where to park. Jump to a topic:
Quick answers
Before you fly
What time should I arrive?+
For 1–5 flyers, arrive 20 minutes before your flight time. For groups of 6 or more, arrive 30 minutes before.
Your experience starts right at your reservation time. We run on a tight 30-minute schedule, so late arrivals can’t be accommodated and will need to rebook.
Why do we have to arrive early?+
In more than 10 years of flying guests from all over the world, we’ve learned that people underestimate how long it takes to get everyone together, beat traffic (and the Bay Bridge Tunnel), find parking, make a bathroom stop, sign waivers, and ask questions. Whew!
Training only happens on the half hour, so arriving early guarantees your party is ready. It’s also a courtesy to the other families flying after you.
If you arrive late, we’ll need to reschedule you, often to another day since classes sell out. A late fee applies: $10 per flyer for 1–5 flyers, or $20 per flyer for groups of 6+.
How long should I plan to be there?+
Plan for about 1 hour and 30 minutes for the full first-time experience: check-in, gearing up, training, flights, and wrap-up. Completing your waiver ahead of time saves time.
Where do I park?+
iFLY Virginia Beach doesn’t have its own parking. The closest options are the 25th Street Garage behind us and the metered parking on 24½ Street beside the building. If those are full, find parking before your arrival time.
Both lots are run by the City of Virginia Beach, so payment is required and we’re unable to validate. iFLY Virginia Beach isn’t responsible for parking tickets or towing.
What should I wear?+
Wear well-fitting lace-up sneakers (running shoes are great) and casual clothes, ideally pants and a shirt without a collar. Your flight suit goes on over your clothes.
How should I style my hair?+
Your helmet needs to fit properly, so secure long hair in a low bun. A low braided bun works best.
Will I need to take off my watch and jewelry?+
Yes. Remove anything that could flap around or come loose, like earrings, necklaces, watches, rings, and hair accessories, and empty your pockets. Lockers are available, but leave valuables at home when you can. iFLY Virginia Beach isn’t responsible for lost or stolen items.
Can I wear my glasses?+
Yes. We have goggles that fit over glasses.
Can I eat before I fly?+
Yes. Most guests don’t experience motion sickness, nausea, or a “dropping” feeling.
Who can fly
How old do you have to be?+
Flyers can start at age 3. Anyone under 18 needs a parent or guardian to sign their waiver.
Is there a weight restriction?+
Yes. To keep flyers and instructors safe, we can’t accommodate flyers over 259 lbs. Guests over the limit will be offered a refund for that flyer.
Is there a height restriction?+
Most iFLY locations have no height requirement. Give us a call if you have questions.
Who can fly?+
If you’re in reasonable health, you can most likely fly. Please review these restrictions before booking:
- Age 3 and up
- 259 lbs or under
- Not pregnant
- No hard casts or hard prosthetics
- No medical conditions that could be affected by flying, especially head, neck, back, or shoulder injuries, or heart conditions
Not sure? Call us at 757-754-4359.
Is it safe?+
Safety is our top priority. A certified, highly trained instructor is with you for every flight.
Is it scary?+
Most guests say no. There’s no jumping and no falling feeling.
Is it hard to breathe?+
No. It feels a lot like putting your head out of a car window. Just breathe normally through your mouth or nose.
The experience
How long is a flight?+
Each flight lasts 60 seconds, about the same as a real skydive freefall (often longer!). Your total flight time depends on your package.
What is included with my flights?+
First-time packages typically include training, flight gear, flight time, your instructor, and a flight certificate. Package details vary.
What is a High Flight?+
A High Flight lets you fly higher and faster with your instructor during one of your flights. You can add one in advance or at check-in, so no need to decide now.
Can I fly with my friends or family?+
You’ll usually be in the same group, but each flyer goes into the tunnel one at a time with an instructor. Experienced flyers of the same skill level may be able to fly together. Spectators are welcome to watch and take photos and videos from the viewing area.
Can I do flips and tricks?+
Flips and tricks are for experienced flyers. First-time flyers may learn basic moves, like turns and controlled changes in height, with their instructor.
Why do I need to wear a flight suit?+
Your instructor uses the handles on your flight suit to guide and spot you safely.
Booking, changes & refunds
Do I need a reservation?+
Reservations are strongly recommended. Sessions often sell out in advance.
How do I book?+
Book online with our booking tool, or call us at 757-754-4359.
How much does it cost?+
Pricing depends on your package and when you fly. Check the booking tool for current pricing.
What forms of payment do you accept?+
We accept cash and all major credit cards except Discover. Payment is due in full to reserve a time, and cash reservations must be made in person.
Do you offer discounts?+
Yes:
- 10% off all week for active-duty and retired military, veterans, and first responders
- 20% off Monday through Friday (holidays excluded) for public school and college teachers, college students, and seniors 60+
We also run monthly promotions, so it’s always worth asking. Discounts apply to full-priced first-time bookings only, not Returns, Groups, Add-Ons, Gift Vouchers, or Retail.
How does the military discount work?+
Use code MILITARY10 for 10% off our 2, 3, 4, and 5 Flight packages and the Friends & Family 10 Flights, any day of the week, for active-duty and retired military and veterans.
- Please show your military ID at check-in.
- We don’t offer GovX.
- Discounts can’t be combined.
Can I reschedule or cancel?+
Most reservations can be rescheduled or canceled with at least 48 hours’ notice. Groups of 6+, events, camps, and experienced flyer reservations need 7 days’ notice. Gift cards and vouchers aren’t refundable except as required by law.
See our Refund & Reschedule Policy for full details.
Can I book a really large group, like a scout troop or corporate event?+
Yes! We host large groups and can help you plan. See group options or give us a call.
Can I add more kids to my birthday party package?+
Often, yes, but usually not on the day of your party. Extra flyers need to be added and paid for days in advance, or the party rescheduled (fee required), to guarantee their spot.
How do I redeem my voucher?+
Redeem iFLY Virginia Beach vouchers online in the Redeem section of our website. If your voucher was bought before June 2025 or from another iFLY location, call us at 757-754-4359 to book.
Waivers, photos & video
Can I complete my waiver online?+
Yes! In your account, open Bookings to find the voucher code next to each booking. Copy a code, then use the Waiver button on your account homepage or this waiver link. Enter your code and the flyer’s name. For kids, start with the child’s information and the adult signs.
Each booking needs one waiver per flyer. Group packages use the same code for as many waivers as the voucher covers (for example, CrewPass = 5, Exclusive Holiday Gift = 2, 6 Flight Return = 2).
How do I get my photos and videos?+
If you pre-purchased media, a link is emailed to each flyer. You can also log in (or create an account) with the email on your waiver and select Mediakiosk. Have your voucher code handy; you’ll find it in your account.
Media can also be purchased for download after your session. Purchased media is available online for 2 weeks, so download it soon!
Gifting
Can I buy flights as a gift?+
Yes. Gift vouchers can be emailed instantly. You can also gift a Return package by sharing its voucher code. Shop gifts
How are vouchers delivered?+
Your voucher is attached to a confirmation email sent right after purchase. You’ll also find it in the account used at checkout, or under the email on your waiver if you bought it in store after flying.
Do gift vouchers expire?+
First-time vouchers expire 36 months after purchase, and Return vouchers expire after 24 months. Vouchers have no fees and can’t be returned or exchanged for cash. If one is lost, stolen, or damaged, it may be replaced with an equal-value package with proof of purchase.
Vouchers can be redeemed on our website, or at other iFLY locations by calling ahead.
Do you sell iFLY gift cards with a dollar value?+
Welcome to iFLY Virginia Beach!
Reservations are recommended; walk-ins are not guaranteed flight time.
Please note: iFLY Virginia Beach has a weight limit of 259lbs. Flyers over the weight limit will be refunded.
Refund Policy: Refunds must be requested 48 hours prior to the scheduled reservation
Please call us at 757-754-4359 for more information or book in advance here to secure your flights!